REAL PEOPLE. SHARED CUSTOMER CARE.

Need a hand?

Our phone-case brands share one customer-care team. Tell us you’re shopping with OT Case so we can find the right design and order.

Or message our official WhatsApp: +1 646 208 6937.

For an order question

Use the email address you entered at checkout. Include your order number if you have it, the design name and what we can help with. You do not need to remember the order number to contact us.

For an exchange

Contact us within 30 days after delivery. Please wait for return instructions before mailing anything back. For a damaged or incorrect item, include clear photos of the item and packaging.

Read exchanges and refunds · Read shipping details

Our company

OT Case is a brand of OneTwo Tech Inc.